Last Updated: April 2026
1. Information We Collect
At Toulouse Chat, we collect only the information necessary to provide our services and ensure a safe, enjoyable experience for all users. This includes:
- Account information (email address, username, password)
- Profile information you choose to share (photos, bio, interests)
- Usage data (pages visited, features used, time spent on platform)
- Technical information (IP address, browser type, device information)
- Communications between users (messages sent through our platform)
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our chat services
- Match you with other users based on preferences and location
- Ensure platform safety through verification and moderation
- Improve our services based on usage patterns
- Communicate with you about updates, security alerts, and support
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your data only in these circumstances:
- With other users as you intentionally share through your profile and messages
- With service providers who help us operate the platform
- When required by law or to protect our rights and users
- In connection with a merger, sale, or acquisition of our business
4. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request account deletion at any time, after which we will remove your personal data from our active systems within 30 days, except where retention is required by law.
6. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Delete your personal data
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent where applicable
To exercise these rights, contact us at: [email protected]
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
9. Children's Privacy
Toulouse Chat is not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn we have collected data from a minor, we will delete it promptly.
10. International Data Transfers
Your information may be processed in countries other than where you reside. By using our service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or platform notification. Continued use of the service after changes constitutes acceptance.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]