Help us maintain a safe, respectful, and enjoyable environment for everyone on Toulouse Chat. These guidelines outline expected behavior and prohibited content.

Our Commitment

Toulouse Chat is built on the principles of authenticity, respect, and safety. We're dedicated to providing a platform where genuine people in Toulouse can connect without harassment, scams, or inappropriate behavior. Every user plays a role in maintaining this standard.

Expected Behavior

We ask that all members treat each other with kindness and respect. Specifically, we expect you to:

  • Be honest and authentic in your profile and interactions
  • Respect others' boundaries and personal preferences
  • Communicate with courtesy and consideration
  • Report suspicious or inappropriate behavior promptly
  • Follow our safety tips and verification processes

Prohibited Conduct

The following behaviors are strictly forbidden and may result in account suspension or termination:

  • Harassment, threats, bullying, or intimidation of any kind
  • Sharing explicit, pornographic, or sexually suggestive content
  • Impersonating another person or entity
  • Spamming, advertising, or soliciting money/gifts
  • Requesting personal financial information
  • Sharing others' private information without consent (doxxing)
  • Discussing illegal activities or promoting harm
  • Using the platform for any form of discrimination

Profile Standards

To ensure authenticity and safety:

  • Use recent, accurate photos that clearly show your face
  • Provide truthful information in your bio
  • Avoid group photos as your primary image
  • Never use someone else's images (catfishing)
  • Do not include inappropriate or offensive content in your profile

Communication Guidelines

When messaging others:

  • Be respectful even if you're not interested in continuing the conversation
  • Avoid sending unsolicited explicit messages
  • Do not pressure anyone for personal information or meetings
  • Honor requests to stop communication immediately
  • Use the block and report features for users who violate these guidelines

Meeting in Person

If you decide to meet someone offline:

  • Always choose a public, well-lit location for first meetings
  • Inform a friend or family member of your plans
  • Arrange your own transportation to and from the meeting
  • Stay sober and alert; limit alcohol consumption
  • Trust your instincts—leave immediately if you feel unsafe

Consequences of Violations

Depending on the severity, violations may result in:

  • Warning messages and temporary restrictions
  • Permanent account ban
  • Reporting to law enforcement for illegal activities
  • Blocking of associated accounts and IP addresses

We strive to enforce these guidelines fairly and consistently. All reports are reviewed by our moderation team.

Reporting Process

If you encounter behavior that violates these guidelines:

  1. Use the in-app reporting feature on the user's profile or message
  2. Provide as much detail as possible (screenshots, timestamps, description)
  3. Our team reviews reports within 24 hours
  4. We take appropriate action based on severity and history
  5. You may also contact us directly via our contact form

Appeals

If your account has been suspended or banned and you believe it was in error, you may appeal by contacting us at [email protected]. Provide your username, the situation, and any relevant information. We will review appeals promptly.

Updates to Guidelines

These Community Guidelines may be updated periodically to reflect evolving needs and standards. The latest version will always be posted on this page. Continued use of Toulouse Chat after updates constitutes acceptance of the revised guidelines.